IT Systems Planning & Budgeting

Many small and medium sized business owners make IT decisions as a reaction to their immediate needs rather than part of a long-term growth plan. We assess your current and future IT needs and make recommendations based upon our findings.

Cost Savings

CosmiTel believes in providing affordable, complete & professional IT support to our clients for a fixed fee. There are no long term contracts that most IT companies require you to sign. At CosmiTel , we believe that you should have the flexibility to change plans as your IT needs change. You should know exactly what you are spending on IT.

Offsite Data Backup/Disaster Protection

With our data backup solution, we store a complete image of your server to an onsite NAS device. If you choose to utilize the offsite backups, your data is transmitted to a secure collocation facility. We can ensure all of your data is secured both onsite and offsite. No need to swap tapes or monitor log files let CosmiTel monitor your backups nightly.

Our revolutionary backup solution also enables you to have a "virtual server" in case of a hardware failure, thus limiting your potential downtime to minutes and not hours or days. We will also assist you with development and management of your disaster protection plan.

Dedicated Client Services Manager & Tech Team

Even before you become a client, you will have a Client Services Manager (CSM) who will be your one stop contact. The CSM will partner with you to ensure that you have exactly the support and services that your business needs and can afford. They know your business and assist you with IT planning and budgeting. They work with you and our technical team to ensure you always get the outstanding service you deserve.

We assign a tech team to your account so that you will have dedicated, expert IT professionals who know you, your staff, and IT systems.

 

 

info@cosmitel.com